Industries
Cleaner handoffs into jobs and communications — under testing.
For maintenance companies that receive work from landlords, agents, and managers and need structured intake upstream of the job — without AI inventing dispatches.
Pilot-stage. Core controls are real; public always-on phone is not declared ready yet.
The job you are doing
- Incomplete job details from phone-only reporting.
- Disputes over what was promised on the call.
- Need for clear escalation when safety or access is unclear.
- Avoiding any system that auto-commits vans, slots, or fees.
How MaintenanceOS fits
- Work orders, jobs, contractors, and communications are first-class in the product model (under testing for release).
- Intake is designed to collect caller details; rules block invented bookings/dispatches.
- Human transfer on explicit request keeps consequential commitments with people.
- Voice layer: built for UK terminology — under testing; further controlled testing underway.
Safety and money boundaries
No payment/refund authority. Safety latch and human clearance. See Security.
Trust and clearance: Security.
What we will not claim
No contractor marketplace pitch. No “we dispatch your team automatically.” No invented SLA percentages.